MVS offers enterprise-grade products and services to help build a data lake and subsequently manage, govern and explore big data.
A potential of never-before-analyzed data to make smarter, more agile and data-driven decisions.
Over the years, the MVS Multivendor Sevice research and development structure has developed Big Data Analysis platforms in order to understand data and activate actions, coordinated with customer managers.
TICKETING DATA LAKE:
This platform allows you to monitor all Service activities (Service Desk – OnSite – etc,) in a single platform in order to be able to analyze in a simple and structured way all the Service activities and therefore be able to promptly intervene on any improvements.
Does your company manage the tickets of its customers or collaborators and would like to better analyze the tickets?
Does your company carry out on-site support activities and would like to better analyze the performance of the interventions?
Do you manage requests from various platforms (Service Now, SalesForce, etc) and would you like to put together the information and analyze it?
Service Data Lake is the solution. Contact us to find out more.
LOGISTIC DATA LAKE:
This platform allows you to monitor shipments by incorporating information from different shippers into a single platform in order to have all the data in one place.
Those who produce / buy and resell goods find themselves in the situation of having to monitor the Tracking of incoming goods on different platforms of each shipper.
The company operator must then connect to the site of each shipper to see where the supply of the various materials is.
At the same time, during the sale phase, different shippers or different shipments to the customer could be used and in the case of having to trace the shipments here, the business operator must connect to different sites. Logistic Data Lake is the solution. Contact us to find out more.